We would love to hear from you!
Please contact us via the form below with your questions about our products and/or with your positive or constructive feedback. Alternatively, send us an email to hello@minitembo.com. We'll do our best to get back to you within the next business day.
Frequently asked questions
Here are some common questions about our company and products..
The Bestfeeding Nest's cover is removable and easy to clean. All covers are machine washable on gentle cycle with like colours on low temperature. They can be tumble dried on low temperature or line dry in shade. The foam chair and the neck pillow can be spot cleaned using a damp cloth. For more specific care instructions please visit our product page.
Yes! The Bestfeeding Nest is portable and designed for flexible use at home. You can easily move it between your bed, couch or the floor. It is a free-standing item, so there is no need for it to be propped against anything.
Absolutely. Many mums find laid-back breastfeeding (LBB) especially supportive during recovery. In this position, the breast can be approached from multiple angles where baby's feet can be kept cleared from the sore spots. For more information please download our How to Practice LBB with the Bestfeeding Nest guide.
We aim to dispatch all products within 1–2 business days.
We offer a 30-day return policy for all products for a refund minus the return shipping cost. Items must be in their original condition, unused, in its original package and include the receipt or proof of purchase.
Refunds to the original payment method will be initiated within 5 business days after we receive the return item.
In the unlikely event that the product is faulty, we will exchange it for a new one at no extra cost.
To start a return or exchange, please contact us or email us at hello@minitembo.com.
Shipping is FREE within the Auckland region.
For the rest of New Zealand and for Australia, the shipping costs will be automatically calculated at checkout according to your shipping address.
For other international orders or within Chatham Islands, Stewart Island, and Great Barrier Island please contact us (or alternatively email us at hello@minitembo.com) for a quote before purchasing.