By accessing and using this Website you acknowledge that you have read, understood and agree to accept these Terms and our Privacy Policy. Minitembo Limited reserves the right to change these Terms at any time, without notice by posting changes on the Website. Unless stated otherwise, any change will take effect immediately. You will be bound by any such modification or revisions from the time they are made. 

These Terms were last updated on 6 March 2023.

Warranties and Guarantees

Minitembo Limited is a New Zealand registered company. For your own peace of mind that means that you are covered under the New Zealand consumer law.

Availability & Supply

All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.

Payment & Pricing

All prices are in New Zealand Dollars and are correct when published. Minitembo Limited reserve the right to alter prices at any time.

An invoice will be emailed to you at the email address you supply when you place your order on our website or at our store. You are responsible for ensuring that your contact details are correct.

We do our best to ensure that the prices on our website are correct, however in the case of a genuine pricing error on our behalf we reserve the right to cancel the order.

We accept the following payment options:

·      Credit card and debit card payment (visa, mastercard). Your card will be billed in New Zealand Dollars at an exchange rate decided by your Credit Card Company or Payment provider. 

·      Direct bank transfer within New Zealand

·      Wise 

·      For other options, please contact us or email us at

Shipping and delivery

We will use all reasonable endeavours to ensure that orders are dispatched within 2-3 business days after an order has been placed.

Shipping within New Zealand is FREE except for Chatham Island, Stuart Island, and Great Barrier Island.  Please contact us (or alternatively email us at for shipping costs to these islands.

For international orders, please contact us (or alternatively email us at for shipping costs overseas before purchasing.

Cancellation Policy

Once an order has been made, this cannot be cancelled so please take care when making your selection.

Returns & Exchanges policy

You may return your order within 30 days of receiving it for a refund. Your item must be in the same condition that you received it, unused, unwashed, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us or email us at


Any information we receive from you is purely so that we can efficiently deliver your goods, or to communicate information you choose to receive. We will absolutely not share your information with any other party under any circumstances. We securely store all customer information.

We firmly believe in protecting your privacy and the security of your personal information. We do not rent, sell or distribute our customer base or newsletter subscribers to anyone. We also do not store your credit card details on our server, all credit card purchases are processed through a Stripe secure payment gateway.

We have implemented reCAPTCHA v3 which use is subject to the Google Privacy Policy and Terms of Use. reCAPTCHA will solely be used to fight spam and abuse on our website, and will not be used for any other purpose.